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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Mariner

May 13, 2026

5  out of  5
rating by Erica Mariner
"I was able to be helped promptly utilizing Kayla Hunt as my agent. She was kind and responded promptly. I got more comprehensive coverage for less than I was paying and I could not be happier."
We responded:
"Erica, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hailey Carter

April 20, 2026

5  out of  5
rating by Hailey Carter
"Highly recommend working with Kayla at Matt Smith State Farm"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Matin Nouri

April 20, 2026

5  out of  5
rating by Matin Nouri
"Switched from GEICO to State Farm last month. Main reason was I could talk to a human being instead of chatting with AI powered gremlins, or getting caught in an endless call tree. Kayla who is my agent was very attentive and helpful and listened to what I needed. I have five cars and two of them are older models and are kept in the garage most of the year. They may get 500 miles each, if that. They are pretty much garage queens. Kayla suggested that I put them under a classic car insurance policy which drastically reduced my monthly bill. I am hoping to save even more by enrolling in the “Drive Safe” program. So far so good. I am happy. I have also switched my home insurance. Better rates than Geico."
We responded:
"Matin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cassandra Scogin

April 18, 2026

5  out of  5
rating by Cassandra Scogin
"Kayla is one of the most caring and dependable people I know. She is always helpful, quick to respond, and truly cares about people. She's very professionaland willing to answer any questions you have. I would absolutely trust her to help anyone and would highly recommend reaching out to her."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matthew Smith’s Team! We deeply appreciate your kind words here in McLean . "
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Whitney Stirnemann

April 18, 2026

5  out of  5
rating by Whitney Stirnemann
"Kayla Hunt is helpful, knowledgeable and the most friendly agent. She shows much compassion and is very detail oriented. I highly recommend the agency, and I personally give Kayla 5 stars for outstanding customer relation skills."
We responded:
"Whitney, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Smith’s Team—we are always here to help!"
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A Smith

April 17, 2026

5  out of  5
rating by A Smith
"I have had a great experience working with Matt Smith and his team! They are always friendly, knowledgeable, responsive, and take time to explain everything clearly making sure all questions are answered. I never felt rushed or pressured, and they made the whole process simple! I highly recommend anyone looking for reliable and honest insurance guidance to give them a call."
We responded:
"¡Gracias por su maravillosa reseña de cinco estrellas! Estamos muy contentos de que haya tenido una experiencia maravillosa con nuestros miembros del equipo de Matthew Smith, agente de State Farm. Si en algún momento en el futuro necesita algo, no dude en comunicarse con nosotros, ¡estaríamos encantados de ayudarle! "
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Michael and Kammy Davis

April 17, 2026

5  out of  5
rating by Michael and Kammy Davis
"Very knowledgeable and helpful!"
We responded:
"¡Vaya, gracias por la reseña de cinco estrellas! Significa mucho para nosotros aquí en McLean que haya tenido una experiencia muy maravillosa con nuestro equipo de Matthew Smith, agente de State Farm. "
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Rachel Hagar

April 15, 2026

5  out of  5
rating by Rachel Hagar
"TOP NOTCH!! Kelly is amazing, transparent and will try everything to help you. She doesn’t treat you like a bank, she truly treats you like family. Thank you for all you do!! It’s rare to find one like her!"
We responded:
"Thank you so much for the 5-stars, Rachel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mark Erich

March 17, 2026

5  out of  5
rating by Mark Erich
"quick and efficient communication great team and transparent pricing"
We responded:
"¡Estamos agradecidos por su reseña de cinco estrellas, Mark! Gracias por tomar un tiempo para compartir su calificación positiva del equipo de Matthew Smith, agente de State Farm, aquí en McLean. "
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Kaushik Rath

March 10, 2026

5  out of  5
rating by Kaushik Rath
"I worked with Kelsey Morales and she was delightful, amazing, knowledgable,, and was able to get me a phenomenal rate for my home and car insurance! Highly recommend!"
We responded:
"Kaushik, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Smith’s Team—we are always here to help!"
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Patrick Fleming

February 28, 2026

5  out of  5
rating by Patrick Fleming
"The Matt Smith State Farm office is fantastic. My family and I are lifelong State Farm customers, so when I moved to this area years ago that's where I went, and Matt and his team have taken great care of all our insurance needs. Just this past week Kelly has been so wonderful helping me add a child and a car to our policy, offering additional and better options, and proactively suggesting discount programs to keep our costs down. Thank you Kelly, Matt, and team!"
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Gökhan Ekici

February 28, 2026

5  out of  5
rating by Gökhan Ekici
"From quote to onboarding they were very helpful."
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James Weiler

February 26, 2026

5  out of  5
rating by James Weiler
"The person who helped me (Kelly) was excellent! She helped get my new renter’s policy set up and she was very efficient. She called me back immediately the next day and was very responsive. I was able to get my new policy setup despite only have several days due to a tight deadline for moving into my apartment."
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Jessica Whalen

February 20, 2026

5  out of  5
rating by Jessica Whalen
"A friend of mine was contacted by Kelsey at StateFarm after she generally filled out a form online thru facebook I believe. After trying for a while to find cheaper insurance to no avail. Kelsey helped her find insurance even at full coverage for both vehicles cut in half from what she was currently paying. My friend called me and I wasn’t expecting much being our vehicles were newer and still being paid for, but I said to give her my number. She called me and in 30min I had cheaper insurance by more than half that I was paying at the time. And my home insurance went down just a tiny amnt but I ended up with $100,000 more in coverage in the event of something happening to our home! I was thoroughly impressed! And I’ve had them before. They have revamped their coverage. Thank you Kelsey! The best part was she was just real! A real person that spoke to you like a friend with understanding and genuineness."
We responded:
"Hi Jessica, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying Kelsey as your account manager. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
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Gxcha_Sofia

February 19, 2026

5  out of  5
rating by Gxcha_Sofia
"I love how friendly she was. I will and have been referring her to my family and friends ever since I got insurance through her."
We responded:
"Hi Gxcha_Sofia, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Juan Cruz

February 18, 2026

5  out of  5
rating by Juan Cruz
"Kelsey really took care of me as far as finding the policy that works for me. Great experience overall."
We responded:
"Greetings JUAN, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!"
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Jad Sarsour

February 12, 2026

5  out of  5
rating by Jad Sarsour
"I use them to flip my homes, my car insurance and my business. Their service is second to no one! Rosabella...is amazing and I highly recommend!"
We responded:
"Thank you, for your business Jad! "
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Roy Moebus

February 12, 2026

5  out of  5
rating by Roy Moebus
"Very helpful and knowledgeable assistance from Kayla Hunt. Pleasure to work with. We had some complicating issues transferring from NY to Maryland, and Kayla helped us through all of it."
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Tommy Avent

February 3, 2026

5  out of  5
rating by Tommy Avent
"Kelly went above and beyond to help me solve my insurance needs. It is refreshing to get such good service."
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Nadim Rizk

January 29, 2026

5  out of  5
rating by Nadim Rizk
"I had an incredible experience working with Matt Smith’s State Farm office. A special shout out to Rosabella Debty for her time, extended knowledge, and incredible attention to details. She was patient and clear, ensuring I secured the perfect coverage for my new venture. Highly recommend this team for their professional and thorough service!"
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Nathan McMullen

January 27, 2026

5  out of  5
rating by Nathan McMullen
"Kelly got us a quote to add a new vehicle to our policy within minutes on a busy day. She made the process quick and painless for us."
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pamela cordova

January 25, 2026

5  out of  5
rating by pamela cordova
"I have been a client of State Farm for over 15 years. I have had 2 accidents during this time and both experiences, while somewhat upsetting, were handled so professionally by Matt Smith's team in Virginia. From the moment the accident was reported, State Farm Agents, were right on top of everything and immediately arranged towing, rental car, etc. It made both traumatic experiences so much better. I wish I could remember the name of the Agent that helped me, a female who was so kind, so thorough and had such a joyful approach to getting me settled. I really appreciated the high level of service I got, which sadly, is not always the case in American. Thank you State Farm. Pamela Cordova"
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Brad Dayspring

January 20, 2026

5  out of  5
rating by Brad Dayspring
"Matt’s office is always responsive, straightforward, and fair, worked with Kelly to get perfect homeowners policy for our needs."
We responded:
"Dear Brad, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
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Jared Patron

January 20, 2026

5  out of  5
rating by Jared Patron
"Extremely helpful in quickly getting myself on an auto insurance plan and answered all my questions. Great communication and customer service all around. 10/10!"
We responded:
"Greetings Jared, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you next time!"
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Jaime Briseno

January 20, 2026

5  out of  5
rating by Jaime Briseno
"Kelsie Morales answered all my questions and gave me great advice on my future planning. When I am ready I will call her. I recommend her %100. She also speaks Spanish which really helped understand."
We responded:
"Jaime, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon."