State Farm® Insurance Agent Matthew Smith

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Nick Karis

November 1, 2023

5 out of 5

"I bundle MAHOME and MAAUTO with Matty Smith and his team. Just recently traded a car in for a new car and the process was seamless. Less than 24 hours and everything was taken care of. Matty and his team are always available to help."

Caryn Blanquicet

October 30, 2023

5 out of 5

"Matt and his team have been great. He’s been our agent since we started with State Farm. His attention to your concerns and needs has been a breath of fresh air. He listens. Elisa has been great at communicating updates and doing account corrections when others have fallen short. They’re just a great team to work with and are very receptive."

Jay Sand

October 29, 2023

5 out of 5

"This review is for Kim Sheffield. She was amazing and I would tell anyone that she’s the one!"

SND2H10

October 27, 2023

5 out of 5

"I am so thankful for Kim Sheffield! She is excellent at her job and extremely knowledgeable!! She was so helpful with assisting in the transition of various policies and making sure my needs were met. She is very attentive, prompt and ensured I had the right coverage to properly insure my assets. Kim has even helped me over a holiday and weekend with my emergent needs without hesitation. I highly recommend her, she is truly a pleasure to work with and more than just an insurance agent!! Kim is just a phenomenal person that genuinely cares about her clients not just business profits!!"

Christine Carter

October 26, 2023

5 out of 5

"My agent, Kimberly Sheffield was extremely helpful and quick. We were able to obtain three life insurance policies along with homeowners insurance for our new home. State farm has great pricing. My agent was able to work with me to meet my family's needs on our budget. I highly recommend State farm insurance. ⭐⭐⭐⭐⭐"

Dan Allen

October 6, 2023

5 out of 5

"Matt was great to work with and was recommended by a trusted friend. He not only got me a much better rate on my car insurance but also to turn me on to some other options that hadn't thought of regarding my life insurance and homeowners insurance. Glad that I went with Matt and State farm!"

Imran Sadik

August 25, 2023

5 out of 5

"This review is for the amazing support and service I’ve received by Kimberly Sheffield!! From the moment we met Kim was kind, courteous, professional and went above and beyond to get me the best policy possible for my business as well as answering my numerous questions. As a young entrepreneur, I truly am touched by the level of care and passion Kim showed to me and I will continue to be a loyal customer with State Farm. Shoutout to Matt Smith for having such an amazing team player on his roster!"

Asset

July 7, 2023

1 out of 5

"This agency is awful. I'm not sure where all those positive reviews are coming from, but my experience is beyond just bad. A few issues. Emails don't get answered right away, changes in insurance are not made in timely manner and as a result, I'm paying a higher rate for no reason. Very poor explanation of insurance plans, very archaic approach with no flexibility. I will stay away from this agency and stay away from State Farm going forward. P.S. My insurance was not cancelled in timely manner and they still charge my bank account for no reason. This twice before going to this agency. Service is not just poor, it's terrible."

Megan Fass

June 7, 2023

5 out of 5

"Matt is awesome. We recently switched to him and he found that we had some incorrect insurance on one of our properties. They have a great package deal as we have our homes, investment properties, cars, boat, umbrella policies all with State Farm thru Matt. He is very responsive, has great rates and very trustworthy. He also helps many of my buyers with their home insurance when they are purchasing their home and often switch all their other insurance to him too."

Bill Haley

May 12, 2023

5 out of 5

"Matt and team were extremely knowledgeable and helpful at every step of the process getting multiple types of insurance."

Muftiah McCartin

March 14, 2023

5 out of 5

"Have used Matt forever -- he is the best. Staff, including Diane and Kimberly, are fantastic."

Craig Arsenault

December 16, 2022

5 out of 5

"Matt could not be more helpful, caring and professional. 5 stars is not enough for this team. they really care about doing things the right way, and making sure me and my family are protected. Wish I made the switch earlier!"

Drew Williams

November 2, 2022

5 out of 5

"Elisa and Matt were both quick to respond, friendly, and able to answer any and all questions we had about insurance. Would definitely recommend working with them for your insurance needs."

Dinna Sese

October 27, 2022

1 out of 5

"I was promised a discount over 2 months ago. I had been following up multiple times and was told had been updated in the system. Then I get a cancellation notice that if I do not pay the amount (which was supposed to be the discount amount) my policy will be cancelled. This leaves me very anxious, nervous and stressed out. I’m still waiting for this office to correct the situation and provide me a relief."

Rondell

August 24, 2022

5 out of 5

"Kimberly Sheffield is the best! Truly amazing at what she does. Highly recommend!"

Marcus Hall

August 24, 2022

5 out of 5

"Kimberly Sheffield is one of the best agents in town and on their team. She provides top notch service when it comes to your insurance needs!"

Frank Alafoginis

May 27, 2022

5 out of 5

"Working with Matt and his team has been awesome. I recently had personal theft and had to file a claim for the first time. They walked me through the process and helped me every step of the way. State Farm got in touch within a day and I had the claim money the next business day. I couldn’t be more impressed with the level of service and strongly recommend working with them."

Jean Nutwell

May 5, 2022

5 out of 5

"Someone is always there to answer my questions and address my needs. They make something that could be complicated and confusing, easy and understandable. Thankyou!"

Bonifacio D.

April 27, 2022

5 out of 5

"Been dealing with Matt Smith and his team since 2013. Every time I call I get the help I need right away. Today I had to update my policies and Elisa was outstanding. She definitely knows her stuff and had me off the phone in no time! She's also nice and friendly. Thank you Matt, Elisa, and team!"

Erika Sivertsen

April 22, 2022

5 out of 5

"Elisa's customer service was 5 star worthy!! She was knowledgeable, efficient and a pleasure to speak with."

Britney Bridges

April 21, 2022

5 out of 5

"Kimberly Sheffield is awesome! She responded to all my inquiries in a timely manner. I could tell she is dedicated and a truly cares what she do in her profession. Very knowledgeable!"

Lonnie Tuthill

April 21, 2022

5 out of 5

"My experience with Kimberly Sheffield has always been fantastic. She is professional, friendly and will go out of her way to assist you. Kimberly is an asset to her clients and Statefarm."

MaineCutz

April 21, 2022

5 out of 5

"Kimberly Sheffield is by far one of the best insurance agents out here. No matter what I need, she always gives me the best rates and her professionalism is always top tier. Highly recommended"

diane sieb

April 14, 2022

5 out of 5

"Matt has done a great job with our Business policies. Thanks for your help."

adam abdullah

March 25, 2022

5 out of 5

"Amazing customer service! Very responsive and took care of my claim with ease. Highly recommend speaking with Elisa!"

What our customers say about us...

Nick Karis

November 1, 2023

5 out of 5

"I bundle MAHOME and MAAUTO with Matty Smith and his team. Just recently traded a car in for a new car and the process was seamless. Less than 24 hours and everything was taken care of. Matty and his team are always available to help."

Caryn Blanquicet

October 30, 2023

5 out of 5

"Matt and his team have been great. He’s been our agent since we started with State Farm. His attention to your concerns and needs has been a breath of fresh air. He listens. Elisa has been great at communicating updates and doing account corrections when others have fallen short. They’re just a great team to work with and are very receptive."

Jay Sand

October 29, 2023

5 out of 5

"This review is for Kim Sheffield. She was amazing and I would tell anyone that she’s the one!"

SND2H10

October 27, 2023

5 out of 5

"I am so thankful for Kim Sheffield! She is excellent at her job and extremely knowledgeable!! She was so helpful with assisting in the transition of various policies and making sure my needs were met. She is very attentive, prompt and ensured I had the right coverage to properly insure my assets. Kim has even helped me over a holiday and weekend with my emergent needs without hesitation. I highly recommend her, she is truly a pleasure to work with and more than just an insurance agent!! Kim is just a phenomenal person that genuinely cares about her clients not just business profits!!"

Christine Carter

October 26, 2023

5 out of 5

"My agent, Kimberly Sheffield was extremely helpful and quick. We were able to obtain three life insurance policies along with homeowners insurance for our new home. State farm has great pricing. My agent was able to work with me to meet my family's needs on our budget. I highly recommend State farm insurance. ⭐⭐⭐⭐⭐"

Dan Allen

October 6, 2023

5 out of 5

"Matt was great to work with and was recommended by a trusted friend. He not only got me a much better rate on my car insurance but also to turn me on to some other options that hadn't thought of regarding my life insurance and homeowners insurance. Glad that I went with Matt and State farm!"

Imran Sadik

August 25, 2023

5 out of 5

"This review is for the amazing support and service I’ve received by Kimberly Sheffield!! From the moment we met Kim was kind, courteous, professional and went above and beyond to get me the best policy possible for my business as well as answering my numerous questions. As a young entrepreneur, I truly am touched by the level of care and passion Kim showed to me and I will continue to be a loyal customer with State Farm. Shoutout to Matt Smith for having such an amazing team player on his roster!"

Asset

July 7, 2023

1 out of 5

"This agency is awful. I'm not sure where all those positive reviews are coming from, but my experience is beyond just bad. A few issues. Emails don't get answered right away, changes in insurance are not made in timely manner and as a result, I'm paying a higher rate for no reason. Very poor explanation of insurance plans, very archaic approach with no flexibility. I will stay away from this agency and stay away from State Farm going forward. P.S. My insurance was not cancelled in timely manner and they still charge my bank account for no reason. This twice before going to this agency. Service is not just poor, it's terrible."

Megan Fass

June 7, 2023

5 out of 5

"Matt is awesome. We recently switched to him and he found that we had some incorrect insurance on one of our properties. They have a great package deal as we have our homes, investment properties, cars, boat, umbrella policies all with State Farm thru Matt. He is very responsive, has great rates and very trustworthy. He also helps many of my buyers with their home insurance when they are purchasing their home and often switch all their other insurance to him too."

Bill Haley

May 12, 2023

5 out of 5

"Matt and team were extremely knowledgeable and helpful at every step of the process getting multiple types of insurance."

Muftiah McCartin

March 14, 2023

5 out of 5

"Have used Matt forever -- he is the best. Staff, including Diane and Kimberly, are fantastic."

Craig Arsenault

December 16, 2022

5 out of 5

"Matt could not be more helpful, caring and professional. 5 stars is not enough for this team. they really care about doing things the right way, and making sure me and my family are protected. Wish I made the switch earlier!"

Drew Williams

November 2, 2022

5 out of 5

"Elisa and Matt were both quick to respond, friendly, and able to answer any and all questions we had about insurance. Would definitely recommend working with them for your insurance needs."

Dinna Sese

October 27, 2022

1 out of 5

"I was promised a discount over 2 months ago. I had been following up multiple times and was told had been updated in the system. Then I get a cancellation notice that if I do not pay the amount (which was supposed to be the discount amount) my policy will be cancelled. This leaves me very anxious, nervous and stressed out. I’m still waiting for this office to correct the situation and provide me a relief."

Rondell

August 24, 2022

5 out of 5

"Kimberly Sheffield is the best! Truly amazing at what she does. Highly recommend!"

Marcus Hall

August 24, 2022

5 out of 5

"Kimberly Sheffield is one of the best agents in town and on their team. She provides top notch service when it comes to your insurance needs!"

Frank Alafoginis

May 27, 2022

5 out of 5

"Working with Matt and his team has been awesome. I recently had personal theft and had to file a claim for the first time. They walked me through the process and helped me every step of the way. State Farm got in touch within a day and I had the claim money the next business day. I couldn’t be more impressed with the level of service and strongly recommend working with them."

Jean Nutwell

May 5, 2022

5 out of 5

"Someone is always there to answer my questions and address my needs. They make something that could be complicated and confusing, easy and understandable. Thankyou!"

Bonifacio D.

April 27, 2022

5 out of 5

"Been dealing with Matt Smith and his team since 2013. Every time I call I get the help I need right away. Today I had to update my policies and Elisa was outstanding. She definitely knows her stuff and had me off the phone in no time! She's also nice and friendly. Thank you Matt, Elisa, and team!"

Erika Sivertsen

April 22, 2022

5 out of 5

"Elisa's customer service was 5 star worthy!! She was knowledgeable, efficient and a pleasure to speak with."

Britney Bridges

April 21, 2022

5 out of 5

"Kimberly Sheffield is awesome! She responded to all my inquiries in a timely manner. I could tell she is dedicated and a truly cares what she do in her profession. Very knowledgeable!"

Lonnie Tuthill

April 21, 2022

5 out of 5

"My experience with Kimberly Sheffield has always been fantastic. She is professional, friendly and will go out of her way to assist you. Kimberly is an asset to her clients and Statefarm."

MaineCutz

April 21, 2022

5 out of 5

"Kimberly Sheffield is by far one of the best insurance agents out here. No matter what I need, she always gives me the best rates and her professionalism is always top tier. Highly recommended"

diane sieb

April 14, 2022

5 out of 5

"Matt has done a great job with our Business policies. Thanks for your help."

adam abdullah

March 25, 2022

5 out of 5

"Amazing customer service! Very responsive and took care of my claim with ease. Highly recommend speaking with Elisa!"