Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tehsin Yu

Tehsin Yu

February 26, 2025

5  out of  5
rating by Tehsin Yu
"Kayla helped me find the perfect coverage for my needs and saved me a lot of money. Highly recommend!""
Profile photo of Joel Gomez

Joel Gomez

February 25, 2025

5  out of  5
rating by Joel Gomez
"Have been a State Farm customer for over a decade. The service has always been prompt, courteous and helpful. I appreciate talking to a local real person who’s friendly and helpful."
Profile photo of Sonja Schwien

Sonja Schwien

February 12, 2025

5  out of  5
rating by Sonja Schwien
"Emily is great and does a thorough review of your policies. Very helpful."
We responded:
"Emily is the best! Thank you for your business Sonja! "
Profile photo of Ryan Lonnett

Ryan Lonnett

February 8, 2025

5  out of  5
rating by Ryan Lonnett
"I’ve been a satisfied Matt Smith customer for many years. His team and Matt personally, has consistently stepped up with urgency in those unexpected times when needed and they work with us collaboratively to identify ways to right size the policy over time as our situation and needs change, including a particularly satisfying recent experience with Kayla Hunt. Highly recommend this team."
We responded:
"Ryan, Thank you for your kind words about Kayla. She has been a tremendous asset to the team. Thank you for trusting your auto, home, life insurance with our agency for years! "
Profile photo of Glenn A

Glenn A

February 7, 2025

5  out of  5
rating by Glenn A
"Matt and his staff are very knowledgeable and provide excellent customer service as a State Farm insurance agency. They definately provide assistance when it comes to filing claims. If they do not have answers to your questions, they will go above and beyond to find the answers."
We responded:
"Glenn, Thank you so much for your business and your review. We look forward to servicing your insurance needs for years to come!"
Profile photo of Jamil Shawwa

Jamil Shawwa

January 31, 2025

5  out of  5
rating by Jamil Shawwa
"Diane @ Matt Smith State Farm Agency is just fantastic. Diane is competent, reliable and very resourceful and informative. State Farm Should be very proud to have Diane and Matt Smith State Farm Agency. Regards, Jamil"
We responded:
"Thank you Jamil!"
Profile photo of Kevin Learned

Kevin Learned

January 30, 2025

5  out of  5
rating by Kevin Learned
"I've been a State Farm customer ever since I moved into my first dorm room in college. When my long-time insurance agent retired, I didn't want to just accept whoever State Farm recommended, but went looking for my own agent. Matt Smith came highly recommended from some other professionals I work with, and their recommendation has been right on the money. Matt is very knowledgeable and both he and his team are responsive to every inquiry. Not long after engaging with Matt, I had a flooded basement that required filing a claim. More recently, I had to file a claim when my wife lost her wedding ring. Matt and his team facilitated both claims with the least amount of pain and hassle possible. I highly recommend Matt Smith as your State Farm agent."
We responded:
"Kevin, thank you for this awesome review and for being such a loyal client throughout the years. We truly appreciate your support and recommendation!"
Profile photo of Heather Lowell

Heather Lowell

January 21, 2025

5  out of  5
rating by Heather Lowell
"We dealt with Diane at this office, and she was completely wonderful to work with. She took lots of time on the phone to answer our questions about home insurance, walked us through each step of the process, and provided just the reassurance and help we needed. She was also able to quickly bring our cars onto a State Farm policy - I couldn't believe how smoothly the transition went. Diane responded promptly and thoroughly to every email and let us know just what to expect. We are so grateful to have had her help and recommend her wholeheartedly."
We responded:
"Heather, thank you very much for taking the time to provide a review. We appreciate your business and look forward to working with you for years to come. "
Profile photo of Fatema Dadgar

Fatema Dadgar

January 17, 2025

5  out of  5
rating by Fatema Dadgar
"Kayla Hunt at Mathew Smith's Statefarm agency is wonderful! She is knowledgeable and clearly and concisely explained current coverage for my home and auto, and my best options for updating my insurance to better fit my budget and needs. She is fantastic, and I highly recommend her work at the agency. Thank you!"
We responded:
"Fatema, thank you for trusting your auto and home insurance with us! Kayla is a true asset to the team. "
Profile photo of Mary Szuplat

Mary Szuplat

January 6, 2025

5  out of  5
rating by Mary Szuplat
"Kayla was great and spent a lot of time talking to me about our home, auto and umbrella policies to make sure we had the right coverage and all the discounts available to us. She also researched my questions and got back to me with a few hours. I would highly recommend!"
We responded:
"Mary! Thank you so much for allowing us to provide your home, auto, and umbrella policies. Kayla is an incredible asset to the team and I appreciate your kind words. Thank you for you business! "
Profile photo of Mark Jacquez

Mark Jacquez

January 4, 2025

5  out of  5
rating by Mark Jacquez
"Excellent meeting with Kayla Hunt. She is a very professional and knowledgeable State Farm agent. Kayla provided us with a complete review of our policies and several recommendations recently so this was an excellent experience. Highly recommend Kayla."
We responded:
"Mark, thank you so much for business. Kayla is a true asset to our team! "
Profile photo of Bernice Soyars

Bernice Soyars

December 30, 2024

5  out of  5
rating by Bernice Soyars
"I was given a lot of information about State Farm and I had a really good agent named Kayla that helped me with the information I needed and decided to go to State Farm for my auto coverage. Kudos to Kayla."
We responded:
"Bernice, thank you for allowing us to provide your auto insurance. We are so lucky to have Kayla! We look forward to servicing your policies for years to come! "
Profile photo of Dave Leadston

Dave Leadston

November 7, 2024

5  out of  5
rating by Dave Leadston
"Matt has been amazing to work with for insurance across home, auto, personal umbrella and even an articles floater plan. He made some minor tweaks and saved me hundreds this year. Highly recommend Matt and Team."
We responded:
"Dave, Thank you for trusting us with your auto, home and personal umbrella insurance policies. We look forward to serving you for years to come. "
Profile photo of Chad Moseley

Chad Moseley

November 2, 2024

5  out of  5
rating by Chad Moseley
"Matt Smith has been a trusted friend and my agent for over 20 years now. I couldn’t be happier with the service from Matt and his team for all our insurance needs. Nobody better!"
We responded:
"Chad, Thank you for your business!!"
Profile photo of Kyle Kersey

Kyle Kersey

October 21, 2024

5  out of  5
rating by Kyle Kersey
"Matt and team have helped me and my family for 10+ years across our homes, cars, and life insurance. They’re accessible, responsive and knowledgeable and provide the type of care and customer service that is hard to find. I wouldn’t trust anyone else! Thank you team!"
We responded:
"Kyle, thank you so much for your kind words and your trusting us with your home auto and life insurance! We look forward to servicing you and your family for years to come!"
Profile photo of Scott Schenkelberg

Scott Schenkelberg

October 8, 2024

5  out of  5
rating by Scott Schenkelberg
"Matt & Kelci are responsive and offer great customer service. They worked with me on several billing issues and was pleased"
We responded:
"Scott, thank you for your thoughtful feedback. Kelci is a tremendous asset to the team. We look forward to servicing your insurance needs for years to come! "
Profile photo of Daniel da Silva

Daniel da Silva

September 26, 2024

5  out of  5
rating by Daniel da Silva
"Matt and his team are great, they are extremely responsive and easy to work with. I specially recommend working with Elisa Villatoro who always takes great care of us!"
We responded:
"Our team strives to provide you with the customer care that you deserve, Daniel! Thank you for the wonderful review recognizing Elisa and for recommending our services to others! Your kind words make our day! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Robert DeFruscio

Robert DeFruscio

September 18, 2024

5  out of  5
rating by Robert DeFruscio
"Diane is the best! She keeps us informed and answers all of our questions. She provides the great customer service that we were looking for! Thank You Diane!!!"
We responded:
"Robert, thank you for your business! Diane is a big part of our team. We really appreciate your feedback. "
Profile photo of Jenny Yates

Jenny Yates

September 16, 2024

5  out of  5
rating by Jenny Yates
"Communication is the cornerstone of any business, and these folks are really good at communicating! Always clear, helpful, and immediately responsive. I highly recommend them."
We responded:
"Thank you Jenny!"
Profile photo of Max Safavi

Max Safavi

September 12, 2024

5  out of  5
rating by Max Safavi
"I have been using Matt's services since I returned to DC in 2018. He and his team have been very helpful in helping me understand my options in acquiring the best coverage at the lowest cost. I would recommend his firm to all my family and friends who are looking for insurance coverage."
We responded:
"Max, we are extremely grateful for your business and positive feedback. We look forward to serving you for years to come. "
Profile photo of Deborah Tomme

Deborah Tomme

September 11, 2024

5  out of  5
rating by Deborah Tomme
"Have used Matt for both my business and personal insurance needs. Excellent service!"
We responded:
"Thank you Debbie! Enjoy Georgia, we will miss you!"
Profile photo of Dawnelle G

Dawnelle G

August 5, 2024

5  out of  5
rating by Dawnelle G
"Kelci and Matt have been incredibly responsive. The level of customer service has been far superior to any carrier or agent that I tried getting assistance from. Kelci has been a dream and amazingly patient with all my questions!"
We responded:
"Kelci is awesome! Thank you so much for your business. "
Profile photo of Seong-Ho Park

Seong-Ho Park

July 29, 2024

5  out of  5
rating by Seong-Ho Park
"Matt Smith State Farm Agency is wonderful. Matt and Diane are very kind and responsive. I’m overall satisfied with their services."
We responded:
"Diane is great! Thank you for your feedback! "
Profile photo of Andrew Rezendes

Andrew Rezendes

July 25, 2024

5  out of  5
rating by Andrew Rezendes
"Fantastic customer service. Very responsive and patient."
We responded:
"Andrew, really appreciate the feedback! Thank you! "
Profile photo of Ellie kiani

Ellie kiani

July 20, 2024

5  out of  5
rating by Ellie kiani
"Matt smith is my agent, he always respond fast and very helpful. He saved us so much money. Thank you, ellie"
We responded:
"Thank you for your business!"