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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Schenkelberg

Scott Schenkelberg

October 8, 2024

5  out of  5
rating by Scott Schenkelberg
"Matt & Kelci are responsive and offer great customer service. They worked with me on several billing issues and was pleased"
We responded:
"Scott, thank you for your thoughtful feedback. Kelci is a tremendous asset to the team. We look forward to servicing your insurance needs for years to come! "
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Daniel da Silva

September 26, 2024

5  out of  5
rating by Daniel da Silva
"Matt and his team are great, they are extremely responsive and easy to work with. I specially recommend working with Elisa Villatoro who always takes great care of us!"
We responded:
"Our team strives to provide you with the customer care that you deserve, Daniel! Thank you for the wonderful review recognizing Elisa and for recommending our services to others! Your kind words make our day! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Robert DeFruscio

September 18, 2024

5  out of  5
rating by Robert DeFruscio
"Diane is the best! She keeps us informed and answers all of our questions. She provides the great customer service that we were looking for! Thank You Diane!!!"
We responded:
"Robert, thank you for your business! Diane is a big part of our team. We really appreciate your feedback. "
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Jenny Yates

September 16, 2024

5  out of  5
rating by Jenny Yates
"Communication is the cornerstone of any business, and these folks are really good at communicating! Always clear, helpful, and immediately responsive. I highly recommend them."
We responded:
"Thank you Jenny!"
Profile photo of Max Safavi

Max Safavi

September 12, 2024

5  out of  5
rating by Max Safavi
"I have been using Matt's services since I returned to DC in 2018. He and his team have been very helpful in helping me understand my options in acquiring the best coverage at the lowest cost. I would recommend his firm to all my family and friends who are looking for insurance coverage."
We responded:
"Max, we are extremely grateful for your business and positive feedback. We look forward to serving you for years to come. "
Profile photo of Deborah Tomme

Deborah Tomme

September 11, 2024

5  out of  5
rating by Deborah Tomme
"Have used Matt for both my business and personal insurance needs. Excellent service!"
We responded:
"Thank you Debbie! Enjoy Georgia, we will miss you!"
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Dawnelle G

August 5, 2024

5  out of  5
rating by Dawnelle G
"Kelci and Matt have been incredibly responsive. The level of customer service has been far superior to any carrier or agent that I tried getting assistance from. Kelci has been a dream and amazingly patient with all my questions!"
We responded:
"Kelci is awesome! Thank you so much for your business. "
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Seong-Ho Park

July 29, 2024

5  out of  5
rating by Seong-Ho Park
"Matt Smith State Farm Agency is wonderful. Matt and Diane are very kind and responsive. I’m overall satisfied with their services."
We responded:
"Diane is great! Thank you for your feedback! "
Profile photo of Andrew Rezendes

Andrew Rezendes

July 25, 2024

5  out of  5
rating by Andrew Rezendes
"Fantastic customer service. Very responsive and patient."
We responded:
"Andrew, really appreciate the feedback! Thank you! "
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Ellie kiani

July 20, 2024

5  out of  5
rating by Ellie kiani
"Matt smith is my agent, he always respond fast and very helpful. He saved us so much money. Thank you, ellie"
We responded:
"Thank you for your business!"
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Ja Turner

July 11, 2024

5  out of  5
rating by Ja Turner
"The Best Experience!"
We responded:
"Thank you, Ja!"
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Orlando Barbour

July 11, 2024

5  out of  5
rating by Orlando Barbour
"Awesome Experience! Highly recommend Matt Smith Agency!"
We responded:
"Orlando, appreciate the feedback!"
Profile photo of Rico Hearns

Rico Hearns

July 11, 2024

5  out of  5
rating by Rico Hearns
"Great Agency! Kim is amazing!"
We responded:
"Rico, we love Kim too! Thank you!"
Profile photo of maureen brown

maureen brown

June 28, 2024

5  out of  5
rating by maureen brown
"Matt Smith has been my go to guy for Home, Business and several automobiles for over 14 years.He has saved me a great deal of money and heartache on numerous occasions helping to guide me through some stressful life happens incidents.. Teenager car accidents, major storm damage on my home and business challenges.Thank you Matt and his entire team for putting my mind at ease when I need it the most.Nobody does it better!"
We responded:
"Maureen, Thank you so much for trusting us with your business and personal insurance. We appreciate your support and look forward to service if you for years to come! "
Profile photo of Drew Swersky

Drew Swersky

June 5, 2024

5  out of  5
rating by Drew Swersky
"Great and painless experience!!!"
We responded:
"Drew, welcome to the State Farm family! Thank you for your business! "
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Lia Jakubowitz

May 23, 2024

5  out of  5
rating by Lia Jakubowitz
"We have worked with Elisa on Matt's team for a couple years now on multiple policies. The quick response, competitive prices, and customer service has been top notch. If you are in the market for a great insurance team with competitive comprehensive rates, we highly recommend Matt, Elisa, and the entire team!"
We responded:
"Lia, Thank you for your business and kind words regarding Elisa. She is a true asset to the team. "
Profile photo of Makenna Piaskowski

Makenna Piaskowski

May 18, 2024

5  out of  5
rating by Makenna Piaskowski
"Elisa was great!! I needed to get renters insurance and she was able to get everything set up over the phone. I didn’t even have to go into the office. It saved me a lot of time and she made the process super easy. Would definitely recommend!"
We responded:
"Makenna, thank you for your business and the kind words about Elisa. She is a true asset to the team! "
Profile photo of May Day

May Day

May 10, 2024

5  out of  5
rating by May Day
"Want to give a BIG shootout to Kim! Kim has been working with me since the renovation of my old home to sale up until the purchase of my new home and currently. Always has my best interest at heart and wants the best for me and my family. From home insurance advice to auto insurance advice, even advice on life in general. She relates to me on a personal level, as if she's family. She's great and I can't thank her enough. Kudos Kim!! Champaign toast for you!"
We responded:
"Thank you May!"
Profile photo of bonifacio doral jr

bonifacio doral jr

May 8, 2024

5  out of  5
rating by bonifacio doral jr
"First off I want to thank Ben Walker for the exceptional customer service he provides me. He never fails when it comes to getting insurance for my vehicles. Soon as i send him the info, Bam temporary card in my inbox. Been a Matt Smith customer for over a decade now. They always git my back! Thank you Matt Smith team!"
We responded:
"Thank you so much for your 10 years of business! Ben is a tremendous asset to the team. Appreciate your kind words. "
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Anthony Maglaqui

May 6, 2024

5  out of  5
rating by Anthony Maglaqui
"Kim Sheffield at Matthew Smith State Farm has been extremely helpful with my policy needs! 12/10 would recommend"
We responded:
"Thank you Anthony! We appreciate your business and your kind words about Kim. She is a true asset to the team! "
Profile photo of Chris Umbel

Chris Umbel

April 15, 2024

5  out of  5
rating by Chris Umbel
"Matt and his team have always been there for me and my family. I saved money with State Farm and always feel I'm getting someone with my interest in mind to speak to when calling his office. Highly recommend!"
We responded:
"Appreciate it, Chris!"
Profile photo of Benjamin Walker

Benjamin Walker

April 4, 2024

5  out of  5
rating by Benjamin Walker
"I saved a lot of money when we finally came to State Farm. The service has been excellent so far. Using roadside assistance was easy and fast for my experience."
We responded:
"Ben, Thank you for sharing your experience!"
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Zdenka Bojanic

March 29, 2024

5  out of  5
rating by Zdenka Bojanic
"The whole team was very professional, knowledgeable and most importantly, quick to respond to our requests."
We responded:
"Thank you for your business!"
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Anthony McNamara

March 20, 2024

5  out of  5
rating by Anthony McNamara
"Matt was awesome. He was able to get me better coverage at a cheaper rate."
We responded:
"Thanks, Anthony!"
Profile photo of Sheri Denkensohn

Sheri Denkensohn

March 18, 2024

5  out of  5
rating by Sheri Denkensohn
"Matt has been my agent for over 25 years. I have received exemplary service, and always have someone to talk to when I call who gives me answers right away. Everything works very smoothly with them and I would highly recommend State Farm and Matt to anyone who is looking to purchase insurance. All of my homeowners, vehicle, and related insurance is with Matt."
We responded:
"Sheri, Thank you for your kind words. We look forward to servicing you for many years to come!"